风季灵 发表于 2012-3-21 00:18:19

连续两天收到groupon的“Your query cannot be answered ”邮件

是info@news.groupon.co.uk发给我的,内容是关于那个50磅卖19磅的信息。内容如下:
Your query cannot be answered
--
Thanks for your e-mail to info@news.groupon.co.uk!

This e-mail address is set up for the distribution of newsletters only, any replies sent here will not be processed. For all enquiries, please get in touch with our customer service team who will be happy to deal with any questions you may have about Groupon.

You can reach Groupon in a number of ways:

E-mail: support@groupon.co.uk
Telephone: 0800 007 5719
Fax: 02079 003 753

In your query, it may be useful to answer some of the following questions to help us get back to you as fast as we can:

Questions regarding your order:

- Which e-mail address did you use to make your order?
- Which deal did you order?

Questions about your newsletter subscription:

- Which e-mail address did you use for your newsletter subscription?
- Which city do you receive the newsletter for?
We look forward to helping you!

Team Groupon
--
© Groupon.co.uk is a service of: MyCityDeal Limited
Director: Christopher Muhr
T&Cs: http://www.groupon.co.uk/terms_and_conditions?nlp
About Groupon: http://www.groupon.co.uk/about-us?nlp


3月10号那天用一个邮箱买了2张折扣,付款38磅成功,也于5天后分别收到hotelclub的Just one more step to get started邮件各一封(不同邮箱注册HC我还是知道的),但天天使用HC注册邮箱和它提供的密码从Get started now链接进去,两个HC邮箱都提示密码账号不符,于是这两天连续收到上述两封邮件,晕了。斑竹快来帮帮我

Julie 发表于 2012-3-21 00:49:37

你提供的那封邮件和HC券没有关系啊。是关于groupon newsletter的几个问题。
-你用那个email地址下过订单?
-买过什么?
-你用哪个email地址征订过newslletter?
-你要收到哪个城市的newslletter?

风季灵 发表于 2012-3-21 08:47:59

Julie 发表于 2012-3-21 00:49 static/image/common/back.gif
你提供的那封邮件和HC券没有关系啊。是关于groupon newsletter的几个问题。
-你用那个email地址下过订单?
...

晕了,没有关系啊,但我为什么登陆HC总是账户密码不符啊,都11天了

纸妞儿 发表于 2012-3-21 09:01:48

我也收到了,当时注册时随便选的城市伦敦,现在不断给我发伦敦的各种优惠,上次没买到团购卷,这是怎么回事

roy3000 发表于 2012-3-21 12:41:28

本帖最后由 roy3000 于 2012-3-21 12:43 编辑

没入账,就这样的。电话去吧,轻松搞定

hotelcub注册分两步,第一步其实形同虚设,只是自动回复,告诉你你注册hotelclub了,但是其实还没输入他们的数据库
第二步才是真正的注册成功,并且资金到账。

风季灵 发表于 2012-3-21 12:53:28

roy3000 发表于 2012-3-21 12:41 static/image/common/back.gif
没入账,就这样的。电话去吧,轻松搞定

hotelcub注册分两步,第一步其实形同虚设,只是自动回复,告诉你你 ...

嗯,我只进行到第一步,看来只有打电话到台湾了
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