|Nuan| 发表于 2015-3-26 12:16:16

大家有遇到预定的一间房变两间要预付款的情况吗？

本来在Expedia订了两间房都使用了优惠，结果一单原价一单优惠。优惠的被无情的砍了。。这单还坚挺着（不可取消）

七晚上花了353.22＄ 因为一些原因我联系到酒店希望7个晚上换成两个房间，而且还要往后延一天。对方同意了，但是他

叫我汇款一百美金才能更改？说是到酒店就会退给我。我就有点蒙圈了，介是什么意思？

|Nuan| 发表于 2015-3-26 12:19:10

他是这么回复我的

We now reconfirm your booking to the date you mentioned.
Please you have to make down payment to enable us tokey in to our central system.

|Nuan| 发表于 2015-3-26 12:20:07

Your money is refundable after your arrival .
Or you can ask your agent Expedia to make the change for you.

|Nuan| 发表于 2015-3-26 12:21:52

Please contact your agent to help you on that issue.
For us we need down payment to change your booking in our central system.

|Nuan| 发表于 2015-3-26 12:22:51

Sorry i have to follow the rules ,i'm just a worker in the hotel not the Director.
We need down payment before i can help you to change everything in our central system.
You money will be given back to you after you arrive in our hotel.

zhudiplay 发表于 2015-3-26 13:21:21

两种情况：
1、骗子
2、他需要你付费再订一间房，至于你提前订的一间7晚，他可以让你住两晚再提前退房。多的房费通过原付费渠道退还。
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