忽然之间 发表于 2012-7-16 14:47 static/image/common/back.gif
条款我看了，收360B手续费，按我理解剩下的钱退回，而不是完全没收吧
退回的剩余的应该在tune账户里，直接看是看不到的，你虚拟订一个房间，到支付那个页面就会显示
风中之火 发表于 2012-7-17 09:02 static/image/common/back.gif
退回的剩余的应该在tune账户里，直接看是看不到的，你虚拟订一个房间，到支付那个页面就会显示 ...
试过了，没有的
本帖最后由 graccie张 于 2012-7-17 15:53 编辑
虽然很同情LZ，但是预定条款要看清楚哦：
Please take note that we practice a strict check in and check out policy;
¡ Check In Time : 1400 hours onwards
¡ Check Out Time : 1100 hours
l The person named as guest in this booking must be present at checkin,you are not allowed to checkinunder someone else's name.
l Deposits are required upon receiving room keycard. (Applicable to certain hotels only).
l Room requests such as connecting rooms, side by side, etc can only be made at the front desk upon check in and is subject to
availability.
l Once bookings are made and/or guest(s) are checked in, bookings are nonrefundable.预定成功/入住，房费不退
l Booking cancellations MUST be done at least 3 days before the scheduled checkindate. Total payment is deemed forfeited for any
cancellation within 2 days of the scheduled check in time.
l Cancellations/name change can only be made online at https://bookings.tunehotels.com/AccClient/MyInformation.asp.
Cancellations/name change charges apply (Please refer http://www.tunehotels.com/feehotelschedule).
l Please refer to our FAQ for further information.
能否尝试恢复订单？
既然退了一毛钱都收不到，不如尝试恢复订单，
转让或者送给有缘人
graccie张 发表于 2012-7-17 15:51 static/image/common/back.gif
虽然很同情LZ，但是预定条款要看清楚哦：
Please take note that we practice a strict check in and chec ...
预订成功并且入住，房费不退
预订取消必须在至少入住前三天，入住前两天内的取消均不退款
不是这么写的嘛？我可是提前4个月取消的啊！！
下次注意看英文条款吧，特价一般都是不能取消不能改期的，而且不要一起买空调神马的，反正前台一个价。这样自己损失也少
悲剧悲剧{:6_711:}
话说，多数人订的都没加空调VIFI等其它，就是怕有什么变故的，所以，一天20块也不会觉得心痛了
你以后一定要记住呀，这些附加的，可以到以后再加的，也降低自已的损失，哎，等于交了学费吧，
也不要太上火了……。
长记性了
只能同情楼主了！！