上次曼谷洲际假日积分房改房型了
本帖最后由 ganjie1101 于 2017-8-22 00:44 编辑前两天又看了一下app,发现预定的单卧行政套房给换成了大床套房,联系酒店后回复我,预定是有效的,但预定的房型在此期间会装修!大家有元旦节住曼谷假日酒店的吗?看看是不是和我一样?
Greetings from Holiday Inn Bangkok Bangkok!
We just learnt thatyou have booked a room at Holiday Inn Bangkok under the reward nights redemption program with Confirmation number 61, the program is valid for Standard Room only however due to some technical glitches you have received confirmation for Executive Suite type.
But, the Executive Suite are under renovation during your stay, so our reservations team have amended your booking to Junior Suite and as a courtesy we have included a complimentary club access as per your original booking confirmed during the visit for up to two adults.
Request you to kindly acknowledge the email and our team look forward to welcome you for your forthcoming visit.
We once again would like to thank you for choosing and patronizing our hotel,
Should there be further information or assistance you may require, please do not hesitate to contact us at all time.
Best regards,
Sukanda S. (Ms.)
Reservation Sales Agent
这家经历了改房-谈心确认套房-邮件确认不含所述待遇-确认待遇,心累!只要态度强硬一点,还是都认的。我定的下月,所以套房还可以住! 好像邮件里他们们还是说了可以去俱乐部,意思就是行政酒廊吧? 我的还没变 boysbb 发表于 2017-8-22 02:36
我的还没变
元旦节吗
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