wjline 发表于 2017-9-1 13:58:28

订了cheaptickets的查下订单,有发生系统自动撤单的情况

本帖最后由 wjline 于 2017-9-1 14:00 编辑

昨天cheaptickets系统可能有毛病,订当天的就是不行。
用余额0元订的,刷卡几毛订的,都收到同样的邮件
都看下自己的订单吧

Dear Cheaptickets.com Customer,
Your Cheaptickets.com® Purchase: 7291220693048 has been cancelled due to one or more of the following reasons:

• We were unable to authenticate the credit card.
• We were unable to authenticate the card holder.
• The purchase was declined by the credit card company.
• Account History.

Please reply to this e-mail if you think there may be a mistake. We are happy to work with you to rectify any discrepancy. Since we have been unable to contact you via the telephone numbers listed in your account,

please reply to this e-mail with the telephone number we can reach you at and the best time to call. An Cheaptickets® Transaction Processing Representative will contact you at the time you specify.

Sunshineor 发表于 2017-9-1 14:15:33

我的那个都最少再付$10 以上 应该没问题吧 :dizzy:

shuixiaoyu 发表于 2017-9-1 21:05:12

嗯取消了…

shuixiaoyu 发表于 2017-9-2 18:50:28

楼主后来咋解决的呀?重新定了吗

ljj0971 发表于 2017-9-2 19:47:07

shuixiaoyu 发表于 2017-9-2 18:50
楼主后来咋解决的呀?重新定了吗

重新订至少3元以上的,可以支付

大卫华 发表于 2017-9-4 10:05:55

叠加了84折优惠券,能正常显示,但支付的时候,老是支付不成功。一直显示“Sorry
We weren't able to complete your booking. Please wait a moment and try again.
Return to Payments page.”的提示信息。换了3张卡,也是提示这个信息。实际支付22美金,为什么支付不了。只不是不能叠加,还是预定还有其他什么要求的呢 ?请各位大神及时回复

wjline 发表于 2017-9-4 13:59:46

大卫华 发表于 2017-9-4 10:05
叠加了84折优惠券,能正常显示,但支付的时候,老是支付不成功。一直显示“Sorry
We weren't able to compl ...

我觉得吧,就是改条件赖账了。28号时啥样的单子都认,我看了看自己的和转让的,都在,就是29开始不行了。把着30刀忘了吧,月底再试试,但愿他们只是系统升级造成的。曾经orbitz搞完注册给20刀后,也是突然秒退各种订单。

wjline 发表于 2017-9-4 14:02:43

我邮件问过为什么退,回答很套路,我们无法恢复你的订单,你可以和酒店直接联系。标准答案般的回答,我和酒店我联系什么呢

shuixiaoyu 发表于 2017-9-4 16:41:50

大卫华 发表于 2017-9-4 10:05
叠加了84折优惠券,能正常显示,但支付的时候,老是支付不成功。一直显示“Sorry
We weren't able to compl ...

握手,我也是呢~

大卫华 发表于 2017-9-4 17:32:39

换了好几张卡,都无法支付。好像看了cheapcash的文件说明,说要预定30天以内的酒店才可以使用。我是今天预定10.3的酒店,也不可以用。不知道是怎么回事。明天再继续试试
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