HOTWIRE给我回复,能帮我看一下这样是不是我的预定没有成功
本帖最后由 假装特有钱 于 2013-4-15 19:47 编辑Thank you for contacting Hotwire Customer Care regarding your Hot Rate booking of a hotel in Chiang Mai with a check-in date of May 27, 2013, Hotwire itinerary xxxxx(这里是我的订单号).I understand you would like to get an email with confirmation details for this booking.I regret the inconvenience and complexity of the situation.
Lei Tan, it appears that there was a system error during the booking process.Our records indicate that the transaction was not processed and there was no actual charge for this booking.
You may want to check your PayPal? account to make sure there is no charge.Then you will want to search and book your hotel again.Again, I regret the difficulties you have experienced with this process.
If we can be of further assistance, please feel free to reply to this email or call us directly at 1-866-HOTWIRE (468-9473). Outside North America you can call +1-417-520-1680.Thank you for choosing Hotwire; our flights, car rentals, and hotels are backed by a Low Price Guarantee allowing you to Take More Trips.
用谷歌翻译了一下,是不是意思就是我的订单没有成功。那我付出的钱怎么办呢?
我有了订单号,而且他们也通过订单号找到我当时的出行日期和订的房间,怎么还没成功呢。够死了。
谁有多余的5月27号的,转给我一间吧。
说是没扣款 。让你查 paypal tdk2999 发表于 2013-4-15 19:53 static/image/common/back.gif
说是没扣款 。让你查 paypal
谢谢你,我查了啊,PAYPAL是扣了啊,我还截图给他看了,那怎么办呢 paypal有国内电话,打过去咨询一下吧,退款也会有记录的 prrt 发表于 2013-4-15 20:00 static/image/common/back.gif
paypal有国内电话,打过去咨询一下吧,退款也会有记录的
谢谢你一直比较耐心的帮我。真可惜这次没有成功。羊毛没了,:'( 假装特有钱 发表于 2013-4-15 15:01 static/image/common/back.gif
谢谢你一直比较耐心的帮我。真可惜这次没有成功。羊毛没了,
{:7_323:}我订单找回来了 gary1126 发表于 2013-4-16 21:41 static/image/common/back.gif
我订单找回来了
你真幸运。我是没戏了。哎 Hotwire周日给我的回复是会退款到我的Paypal帐户,现在还没有到,马上再写信催!
既然是贝宝有成交记录,我们是不是有权要求网站按当时的价格提供房间呢?
楼主是一间,还是所有?
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