carriemo 发表于 2013-5-13 09:13:58

mwqwendy 发表于 2013-5-12 15:17 static/image/common/back.gif
我昨天看到帖子就直接写邮件去问酒店了，酒店今天给我回复是系统错误，如果不想定，可以免费取消，不扣款， ...

怎么免费取消？我想取消好了，费事麻烦

somilina 发表于 2013-5-13 10:12:43

顶顶，有没有亲跟酒店有什么交涉结果

sun_annie 发表于 2013-5-13 12:21:37

somilina 发表于 2013-5-13 10:12 static/image/common/back.gif
顶顶，有没有亲跟酒店有什么交涉结果

酒店今天回信了，说系统错误，要继续订的话按美元来算，如果取消的话免费取消。

sun_annie 发表于 2013-5-13 12:22:47

酒店的回复：
We apologize that there was an error in the rate that was displayed on the website.As soon as the error was recognized it was immediately corrected.The email that you received was to inform you that we apologize for the mistake.If you decide to keep the room you would be required to pay the updated rate. If you decide to cancel there would not be a cancelation penalty.

somilina 发表于 2013-5-13 12:23:26

sun_annie 发表于 2013-5-13 12:21 static/image/common/back.gif
酒店今天回信了，说系统错误，要继续订的话按美元来算，如果取消的话免费取消。 ...

谢谢~~亲

sun_annie 发表于 2013-5-13 13:04:17

somilina 发表于 2013-5-13 12:23 static/image/common/back.gif
谢谢~~亲

大羊毛薅不得的呀，一连发了3封了哈。

眼镜阿甘 发表于 2013-5-13 13:52:41

你们是主动给酒店去的信么?

居里夫人兔 发表于 2013-5-13 14:33:06

我是通过hotel.info定的 到现在也没人搭理也没人回信 到底是成功还是没成功呢？？？

城里城外 发表于 2013-5-13 14:47:02

ununon 发表于 2013-5-13 14:55:20

sun_annie 发表于 2013-5-13 12:22 static/image/common/back.gif
酒店的回复：
We apologize that there was an error in the rate that was displayed on the website.As ...

那我顶的250B的也可以免费取消吗？因为上面说不可取消不可更改
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