幸运的自由磊磊 发表于 2014-6-19 20:57:42

雅高扣款失败怎么补救？

本帖最后由 幸运的自由磊磊 于 2014-6-19 20:58 编辑

Dear   Ms.

Greeting from Ibis Phuket Kata, Thailand!

Refer to your booking check-in 21-30 July,2014 for 1 Standard Room 9 nights at Ibis Phuket Kata (File Numberunder “Hot Deal – Pre-paid” conditions, the conditions are pre payment, no amendment, no cancellation and not refundable.

Unfortunately, with the credit card details that you gave us, we got error from the bank system (Declined), and cannot charge your stay.
We would appreciate if you could send us an alternative credit card details: Credit card No., Card holder name and Expiration date, according to Hot Deal Pre-paid conditions.

In case we do not receive any respond from you, please do note that your room will be held up until 18:00hrs, after that it will be automatically released by the system; moreover, your room rate will be changed to the Best Unrestricted Rate at THB 1,187per room per night inclusive of 18.7% tax and service charge on room only instead unless the reservation is guaranteed by full payment under Hot Deal pre-paid conditions.

Thank you for your understanding and kind cooperation, we look forward to welcoming you soon in ibis Phuket Kata.

Kindly feel free to contact us if any assistance you may need.
我刚看到，还没回复，最后时限过了。

幸运的自由磊磊 发表于 2014-6-19 20:59:08

我可以重新预定吗？原来的房会不会重复扣款？

幸运的自由磊磊 发表于 2014-6-19 21:42:56

幸运的自由磊磊 发表于 2014-6-19 20:59
我可以重新预定吗？原来的房会不会重复扣款？

求助。.............

石头cn 发表于 2014-6-19 21:53:10

找你的信用卡发卡行

yysyd 发表于 2014-6-19 22:17:14

frank 发表于 2014-6-19 22:58:38

换一张卡就可以了

幸运的自由磊磊 发表于 2014-6-19 23:48:53

yysyd 发表于 2014-6-19 22:17
如果你能确定入住当天下午六点前到酒店，就不用理会，直接前台现付就可。这是好事儿 ...

In case we do not receive any respond from you, please do note that your room will be held up until 18:00hrs, after that it will be automatically released by the system; moreover, your room rate will be changed to the Best Unrestricted Rate at THB 1,187per room per night inclusive of 18.7% tax and service charge on room only instead unless the reservation is guaranteed by full payment under Hot Deal pre-paid conditions. 这段的意思是取消了吧？

幸运的自由磊磊 发表于 2014-6-19 23:49:22

frank 发表于 2014-6-19 22:58
换一张卡就可以了

过了他要求的6点了

tindery 发表于 2014-6-20 00:42:50

没扣款就重订呗

华华811 发表于 2014-6-20 10:38:09

yysyd 发表于 2014-6-19 22:17 static/image/common/back.gif
如果你能确定入住当天下午六点前到酒店，就不用理会，直接前台现付就可。这是好事儿 ...

我要付不了款，但是收到了邮件有预定号， 为什么是好事呢？会不会不保留房间呢？
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