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标题: amoma的兰塔五星酒店羊毛被砍单了 [打印本页]

作者: 空之境界    时间: 2014-10-23 20:53
标题: amoma的兰塔五星酒店羊毛被砍单了
气死了,我就是为了这个才去的甲米,亚航的机票都订好了。关键我原来订酒店的信用卡已经销卡换新了,这个退款怎么办啊
Kindly be informed that due to an unforeseen circumstance, out of AMOMA.com control, your reservation has become unavailable.

One of our supplier who was guaranteeing for this booking made an official announcement informing that it was put into voluntary administration (bankruptcy).

We have struggled to reinstate the booking, however without success, as all the bookings made via the huge wholesaler Transhotel were rejected by the hotels with no possibility on our end to take over.

As a consequence, we kindly ask you to provide us with a valid telephone number where you are reachable in order to discuss the details of your reservation.

Without an answer from your side, applying the terms and conditions of the website and due to this force majeur situation, we shall release the full refund for your booking.

Please confirm the receipt of the email so that we can establish the new steps accordingly.

We thank you for your understating and we apologize for any inconvenience this situation might have caused you.

For any further information we remain at your entire disposal.

Best regards,

Steve.

Amoma.com Customer Service Representative
作者: 空之境界    时间: 2014-10-23 20:56
他家有没有中国客服电话,要我提供电话讨论解决办法,求大家支招
作者: 鸡米花    时间: 2014-10-23 20:58
提示: 作者被禁止或删除 内容自动屏蔽
作者: fzhchddmy    时间: 2014-10-23 21:13
我也收到了,怎么办?
作者: Leo_在路上    时间: 2014-10-24 21:45
人都说破产了,你还能怎么呀。。。
作者: 空之境界    时间: 2014-10-24 23:51
这个理由也太奇葩了,破产?真的假的啊
作者: fzhchddmy    时间: 2014-10-25 18:48
amoma没破产吧,代理破产了,哈哈。。。。小网站出bug确实不靠谱
作者: 空之境界    时间: 2014-10-29 19:44
大家现在什么情况,选择全额退款?
作者: 老虎仔    时间: 2014-10-30 07:04
多少钱一晚的?几条羊毛就能导致破产?大家订一年了吗?




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