标题: HC的券无法注册后与HC的交涉（第一回合） [打印本页] 作者: pakaka 时间: 2012-3-12 22:14 标题: HC的券无法注册后与HC的交涉（第一回合） 本人第一次买groupon的券，也从未在hotelclub上注册，一共团了两张券（3.9晚上团的，当即收到扣款成功的短信并收到HC发来的两个PDF）。
一张券成功注册，另一张券S活都注册不了，不管是换邮箱换注册名，都一直出现下列红色字句：
“"Sorry but we are having trouble processing your
registration.
Please Check your voucher code again or contact Groupon UK on +44 0203 5100
410 or support@groupon.co.uk for further assistant. "
于是周日写了第一封邮件：
Dear Sir/Madam:
I have bought the groupon voucher as"Hotel club UK £50 towards hotel stays";
while i register from the link http://www.hotelclub.com/promo/grouponUK/ try
to register a new a/c in hotel club,as the ID "XXX", and I have never had a registration in hotel club before.
but a problem appeasr that while i enter the voucher code from the PDF
from groupon uk as the "GRUKXXXXXXXX“
then it comes out "Sorry but we are having trouble processing your
registration.
Please Check your voucher code again or contact Groupon UK on +44 0203 5100
410 or support@groupon.co.uk for further assistant. "
*so can you help me why this happen and how can i fix it?*
*thanks a lot! *
from XXX
今天下午就收到了HC的回信：
Dear XXX,
Thank you for your e-mail.
In reference to your query about the GroupOn UK, kindly please call one of our customer service centers listed in the 'Customer Service' tab on our web site. We apologise for the inconvenience this may have caused you.
