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标题: 大家有遇到预定的一间房变两间要预付款的情况吗? [打印本页]

作者: |Nuan|    时间: 2015-3-26 12:16
标题: 大家有遇到预定的一间房变两间要预付款的情况吗?
本来在Expedia订了两间房都使用了优惠,结果一单原价一单优惠。优惠的被无情的砍了。。这单还坚挺着(不可取消)

七晚上花了353.22$ 因为一些原因我联系到酒店希望7个晚上换成两个房间,而且还要往后延一天。对方同意了,但是他

叫我汇款一百美金才能更改?说是到酒店就会退给我。我就有点蒙圈了,介是什么意思?


作者: |Nuan|    时间: 2015-3-26 12:19
他是这么回复我的

We now reconfirm your booking to the date you mentioned.
Please you have to make down payment to enable us to  key in to our central system.

作者: |Nuan|    时间: 2015-3-26 12:20
Your money is refundable after your arrival .
Or you can ask your agent Expedia to make the change for you.
作者: |Nuan|    时间: 2015-3-26 12:21
Please contact your agent to help you on that issue.
For us we need down payment to change your booking in our central system.
作者: |Nuan|    时间: 2015-3-26 12:22
Sorry i have to follow the rules ,i'm just a worker in the hotel not the Director.
We need down payment before i can help you to change everything in our central system.
You money will be given back to you after you arrive in our hotel.
作者: zhudiplay    时间: 2015-3-26 13:21
两种情况:
1、骗子
2、他需要你付费再订一间房,至于你提前订的一间7晚,他可以让你住两晚再提前退房。多的房费通过原付费渠道退还。




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