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标题: Agoda 北京长富宫饭店 Update Jul 20, 2016 [打印本页]

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作者: .........    时间: 2016-7-20 14:36
标题: Agoda 北京长富宫饭店 Update Jul 20, 2016
未行任何主动联系情况下，最新收到的邮件，但是现在订单还在账户，准备向总部申诉。

Dear XXX, Greetings from Agoda. We are reaching out to you regarding the below hotel room booking you tried to process: XXX Due to an unfortunate technical error, the above booking cannot be honored and will be cancelled. In case the amount has been charged, the amount will be reimbursed. Our Agoda Customer Experience Team is at your service in case you have any questions and / or remarks. You can contact our team via email https://www.agoda.com/info/contact-agoda.html or by phone, our number is + 86 4006 302 838 Please ensure you have your booking ID available when you call. If you prefer to use email, please include your booking ID in the subject line and / or in the email. For further information on Agoda policies, we also encourage you to check out Agoda’s terms of use at http://www.agoda.com/info/agoda-termsofuse.html. Please accept our apologies for any inconvenience. We do appreciate your understanding.

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作者: 爱做梦的花猫咪    时间: 2016-7-20 14:39
刚刚也收到邮件，告知订单被取消！支付的款项原路退回原

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作者: lyhf2002    时间: 2016-7-20 14:46
没提补偿50刀？？？？

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作者: 爱做梦的花猫咪    时间: 2016-7-20 14:52

lyhf2002 发表于 2016-7-20 14:46
没提补偿50刀？？？？

邮件里没有提到任何补偿

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作者: anny    时间: 2016-7-20 15:20
19日还收到推广邮件，这可以说明酒店优惠是真实的

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作者: 越夜越精彩    时间: 2016-7-20 16:56
无耻呀。不通知的情况下就单方面取消。。。

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作者: 因为有你    时间: 2016-7-20 17:21
同收到邮件，酒店被取消

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作者: lilique    时间: 2016-7-20 17:24
下午四点半已经收到退款……邮件还没查看。大家都一样吗？

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作者: chc66    时间: 2016-7-20 17:28
邮件，退款都没收到

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