We would like to take this opportunity to thank you for choosing AirAsia.
AirAsia would like to inform you that all of our international flights to/ from Jakarta will be relocated to Terminal 3 effective 22 January 2018 (03:00 GMT +7). All AirAsia domestic flights will remain at Terminal 2F.
All AirAsia flight schedules will not be affected by the relocation of our international flights.
We advise AirAsia guests departing from Terminal 3 of Soekarno-Hatta International Airport to arrive 3 hours prior to the scheduled time of departure. For a seamless travel experience, we recommend that guests check-in via airasia.com or our mobile app. Please print your boarding pass before departing for the airport.
AirAsia check-in and baggage drop counters will be located at departure counters D 13-18 of Terminal 3.
Keep up-to-date with the latest news regarding our move to Terminal 3 on AirAsia’s Facebook page (www.facebook.com/AirAsia) and Twitter (www.twitter.com/AirAsia). Guests can also check their flight status using 'Manage My Booking' at airasia.com.
If you require further information and assistance, please contact our customer support team at support.airasia.com.