标题: 狮航成都飞曼谷能否全额退票啊 [打印本页] 作者: rghost 时间: 2018-3-18 23:44 标题: 狮航成都飞曼谷能否全额退票啊 官网直接出票，航班起飞时间从3点改到5点了，能否全额退票呢？作者: tyeshion 时间: 2018-3-19 09:42
多半不行哈，作者: sohao 时间: 2018-3-19 11:01
发邮件或者直接电话客服，延后2个小时完全应该提供退票渠道。 作者: clgao1972 时间: 2018-3-19 16:34
可以退，你发邮件说清楚你的PNR号，航班号时间这些信息，狮航会回邮件说要哪些材料。说是45天退款，不过提申请后20天就返钱到卡里了。 If passenger would like refund please kindly send document for refund process and we will do refund after receive document.
•Require document
- Copy passport (pic) passenger
- E-ticket 310xxxxxxxxxx , Return to same credit card
If passenger have more information, please kindly contact our call center +662-529-9999 (24hrs.) press 9 in English.
Dear Passenger,
The document has been received, we will process refund for your flight to the original form of payment, Refund process will be completed within 45 working days. If your flight booked via a third party or travel agent, your refund may be processed through them within 7-10 working days. For more information please contact our call center +662-529-9999 (24 hrs) 作者: ddr2009 时间: 2018-3-19 17:25
航变可以全额退。需要提供电子票号，发送到一个care开头的邮箱里。不得不吐槽的就是他们的电话有时候故意不接，有些客服很坏，说帮你查下，然后就喊你别挂，就一直把你凉那里，没回音了。所以要多打几次试试。有个男的态度不错。作者: sohao 时间: 2018-3-19 19:45