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标题: 收到booking对Novotel 的回复 [打印本页]

作者: 白银狮子 时间: 2012-9-13 14:10
标题: 收到booking对Novotel 的回复
本帖最后由白银狮子于 2012-9-13 14:17 编辑

Thank you for choosing Booking.com.

We have received your email stating that you would like to stay at the promotion price.
Please note that currently your Standard Double Room - Breakfast included - Single Use is reserved for a  total of THB 576.73 (including VAT and service charge) for each room.  If you have seen a better price listed please let us know where so we can investigate in order to offer you the best price guarantee.

Please feel free to contact us with any additional questions. Thank you again for choosing Booking.com.  We hope to be your choice for future online reservations.

刚才收到的第一封邮件。

缘由是，当时定完房间后，补充修改了订单，并写上 i want to stay in this room at the promotion price。。

我一共订了3次。另外2次也是这样的写的，但是邮件内容不同，如下

Thank you for contacting Booking.com.

Unfortunately, based on the information you have supplied, we are unfortunately unable to perform your request.  In order to assist you better, we kindly ask that you supply more detailed information such as:•

Specific request We kindly request that you clarify your request in order for us to help you. Upon receipt of this information we should be able to process your request. However, please note that we can only see and assist with reservations that have been made through our website.

Thank you again for contacting Booking.com and we hope to continually be your online reservation choice in the future.

作者: xgun 时间: 2012-9-13 14:11
不错啊，似乎booking认账了

作者: redchili 时间: 2012-9-13 14:14
看起来似乎没问题呢。

作者: 白银狮子 时间: 2012-9-13 14:15

xgun 发表于 2012-9-13 14:11 static/image/common/back.gif
不错啊，似乎booking认账了

后面一封不是这个意思吧

作者: xgun 时间: 2012-9-13 14:27

白银狮子发表于 2012-9-13 14:15 static/image/common/back.gif
后面一封不是这个意思吧

奇怪，难道不同的订单，他们分别处理？我是从官网订的，昨天写了封中英文的邮件，看老天了，呵呵

作者: 白银狮子 时间: 2012-9-13 14:34

xgun 发表于 2012-9-13 14:27 static/image/common/back.gif
奇怪，难道不同的订单，他们分别处理？我是从官网订的，昨天写了封中英文的邮件，看老天了，呵呵 ...

要么处理订单的人不知道这个事件

作者: @落落@ 时间: 2012-9-13 16:59
什么意思啊？认还是不认啊？第二封好看说，你有什么要求？对么？

作者: @落落@ 时间: 2012-9-13 17:00
我还没收到么。静观其变

作者: cancer 时间: 2012-9-13 17:03
第一封是认的意思但是感觉回信的人不知道bug这个事情。

作者: 风中之火 时间: 2012-9-13 17:04
确实有点奇怪

作者: sunnyzhang1979 时间: 2012-9-13 17:12
本帖最后由 sunnyzhang1979 于 2012-9-13 17:13 编辑

应该是雅高集团还没同意，所以booking现在无法准确答复了，毕竟这次订单量太大了，估计是雅高达50美金的赔偿引发的的预定潮啊，这对刚需同学不是件好预兆哦

作者: bblcoffe 时间: 2012-9-14 14:56
没拒绝你呀！

作者: Vincent_7i 时间: 2012-9-14 15:46
应该没拒绝你吧，我是下了订单就没管其他的了，只是自己私自发了牙膏的邮件，表达了对此次bug的态度

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