UPDATE: U.S. Consulate General Shanghai Consular Services Back to Full Operation
The U.S. Consulate General in Shanghai has resolved network issues that previously affected the ability to conduct visa services. All consular services are fully restored and operations have returned to normal.
We are working as expeditiously as possible to process visas for those applicants who were approved before and during the disruption. For those who have an interview scheduled, we will be able to conduct a complete interview with standard processing times.
For those planning to schedule visa interviews, please proceed as per normal procedure.
We are pleased to resume normal operations and are working diligently to clear any backlog that resulted from the disruption. We appreciate your patience and understanding.
For information pertaining to specific cases, please call 021-5191-5200 from 8:00 to 20:00, Monday through Friday (except holidays), or send email to: support-china@traveldocs.com.[/cp]