I just received your email to inform our flight had been re-scheduled, which would be exactly one hour and ten minutes before the original one.
This is a travel we planned long times ago, in our plan, we will leave from El Nido to Puerto Princesa International Airport that morning. If you make the flight one hour early, it's impossible for us to catch the flight since the earliest Van is 5:00 am and it takes at least 6 hours and a half to reach PPS.
We checked the schedules in your website to know you have only one flight as this route everyday, which means we don't have any other choice, right? So we seriously discussed about this situation, two of us want to spend one night in Puerto Princesa to meet the flight next day. At the same time, we don't want to reduce the travel in Cebu, so all other flights should be altered to the next days. The other two want to stay El Nido still, all other flights should be cancelled.
Since you just told me about the change, we missed the right of free cancellation within 21 days prior to arrive inagoda.com, where we have already booked the hotel. That's really a big loss.
Here is our new flight schedule, hope you can give us better advice. We waited so long for this travel and it's ruined. I have already book the flights next year, hope you won't let me down.
此处省略要求更改的航班信息
Please notice we have already selected the seats, how to solve the problem? And the refund of cancelled flights should pay back to the credit card less fees.
Let me know the results asap because we have to deal with the changed hotel orders.
