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标题: 亚航五一取消深圳清迈航线 [打印本页]

作者: hhzz2322 时间: 2020-3-30 10:47
标题: 亚航五一取消深圳清迈航线

Flight cancellation notice

Dear Guest,

We regret to inform you that AirAsia will be suspending flights FD593 from Shenzhen (SZX) to Chiang Mai (CNX) from 2020-05-01 onwards.

We sincerely apologize for any inconvenience caused, and we would like to offer you the following service recovery options:

1. Credit account: Request for a Credit Account of the value of your booking which is to be redeemed within 365 calendar days from the issuance date for your future travel with us. The actual travel dates can be after the expiry date as long as our schedule is out. Credit Accounts are not only faster to redeem, but also have a longer validity, and are more convenient for you, as you can simply top up for future bookings, if need be.

For Credit Account, you may chat with AVA now at http://tinyurl.com/vl9mayx. Once the AVA chat window opens, select “COVID Flight Changes” from the menu followed by “ AirAsia cancelled My Flight" , "Credit Account" and complete the fields as directed by AVA.

The options above are applicable for direct online bookings made via airasia.com only. These options are not applicable for group bookings. Kindly refer back to your respective travel agency for any group booking recovery options.

We sincerely apologize for any inconvenience caused and thank you for flying with AirAsia. Please disregard this email if changes have been made.

We regret to inform you that AirAsia will be suspending flights FD593 from Shenzhen (SZX) to Chiang Mai (CNX) from 2020-05-01 onwards.

We sincerely apologize for any inconvenience caused, and we would like to offer you the following service recovery options:

1. Credit account: Request for a Credit Account of the value of your booking which is to be redeemed within 365 calendar days from the issuance date for your future travel with us. The actual travel dates can be after the expiry date as long as our schedule is out. Credit Accounts are not only faster to redeem, but also have a longer validity, and are more convenient for you, as you can simply top up for future bookings, if need be.

For Credit Account, you may chat with AVA now at http://tinyurl.com/vl9mayx. Once the AVA chat window opens, select “COVID Flight Changes” from the menu followed by “ AirAsia cancelled My Flight" , "Credit Account" and complete the fields as directed by AVA.

The options above are applicable for direct online bookings made via airasia.com only. These options are not applicable for group bookings. Kindly refer back to your respective travel agency for any group booking recovery options.

We sincerely apologize for any inconvenience caused and thank you for flying with AirAsia. Please disregard this email if changes have been made.
所以后期怎么处理？

作者: 妖pajkykml 时间: 2020-3-30 10:49
我的明年过年，天津吉隆坡航线取消了，我申请退款了。

作者: hhzz2322 时间: 2020-3-30 10:50

妖pajkykml 发表于 2020-03-30 10:49
我的明年过年，天津吉隆坡航线取消了，我申请退款了。

怎么退款？

作者: 禮服俠 时间: 2020-3-30 11:03

妖pajkykml 发表于 2020-03-30 10:49
我的明年过年，天津吉隆坡航线取消了，我申请退款了。

同问，邮件都是只退代金券

作者: hhzz2322 时间: 2020-3-30 11:04

禮服俠发表于 2020-03-30 11:03
同问，邮件都是只退代金券

兄弟申请了？

作者: 禮服俠 时间: 2020-3-30 11:06

hhzz2322 发表于 2020-03-30 11:04
兄弟申请了？

还没，都是先观望啊，能现金争取现金

作者: 絮爱枫 时间: 2020-3-30 11:15

禮服俠发表于 2020-3-30 11:06
还没，都是先观望啊，能现金争取现金

同样遭遇，等吗？

作者: ipanne 时间: 2020-3-30 13:10
十一月的都取消了

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