Dear Mr. ------
Thank you for contacting Priority Club Rewards regarding your account. We appreciate the opportunity to assist you.
Before we can match your elite status, we must verify the status and your frequent hotel stay details through your latest account statement with Hilton Honors. Based on the screenshot, we confirmed that the status was not acquired through frequent stays; as such, we regret to inform you that we can not proceed with your request. Should, however, you have other hotel programs wherein you have stayed frequently and acquired elite status, please send us a copy of the account statement.
Once again, thank you for taking the time to contact us as we value your patronage. Should you require further assistance, please feel free to contact the Priority Club Service Center again.
Sincerely,
Jasmin Leyson
Account Manager
Priority Club Rewards
IHG
Phone:
Most countries: +63 2 857 8788 (toll charges apply)
AU: 02 9935 8362 (toll charges apply)
China & Hong Kong: +86 (0)20 3419 8282 (toll charges apply)
Japan: 03 5767 9325 (toll charges apply)
Korea: +63 2 857 8778 (toll charges apply)
Fax: +63 2 857 8787 (toll charges apply)
Email: priorityclubAPAC@ihg.com
www.priorityclub.com