申诉邮箱地址:mpcompliance@united.com 申诉邮件,大家如需要可以作为模板(俺英文一般,别笑哈):
Dear Madam or Sir
I am XXX.
My MileagePlus account number: TM7XXX RAN XXX, ranXXX9@hotmail.com
However , I found that I could not log in my accout.
And I called MileagePlus call center just now, the staff told me something happened to my account and my account has been closed.
I do not know what happen to my account.
Maybe you can help me to check and re-open my account, thank you very much.
MileagePlus is my favorite programs. I always earn miles to MileagePlus account while I travelled to Africa by ET airline and so on.
Looking forward to your reply.
Thank you so much!
XXX
UA回复:
Dear XXX
Thank you for your inquiry. . Your account was closed due to your fraudulent deposit of miles from points.com on May 31st. There are also some questionable backstage bonuses in your account. . The invalid deposits have been removed and your account is now opened. . I would suggest that in the future you be extremely cautious to read the terms and conditions of any non-flight promotions in which you may choose to participate. Any future invalid deposits may result in the permanent closure of your account and forfeiture of the balance.