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标题: 求助！英文好的请近来帮我看看宿务的邮件 [打印本页]

作者: wjgj0401 时间: 2013-7-23 08:48
标题: 求助！英文好的请近来帮我看看宿务的邮件
我明年3月香港=卡利波的航班取消了，被改成了马尼拉中转，发邮件给宿务要求改成香港飞马尼拉飞caticlan，以下是宿务给回的邮件：

This is to acknowledge the receipt of email below. To clarify, passengers booked on Booking Reference JDQ5HK would like to reroute their flight from HongKong to Manila to Kalibo to HongKong to Manila to Caticlan (Boracay) and vice-versa? Please be advised that rerouting is not provided as an option. Please see options below that our affected passenger could take which will at least minimize or eradicate the inconvenience.
Rebooking – without charges for travel within 30 days from the date of departure; Subject to seat availability. For roundtrip flight, same number of days must be followed. Please see our website for your reference of the exact flight details that will fit your schedule.
Travel Fund – full Travel fund of the amount. A credit account which guest can be use for future transactions with Cebu pacific (may use up to 90 days based on the date of creation).
Money back – full refund of the amount paid *for bookings made via credit card, the amount shall be credited back to your account minimum of 60 working/banking days.
Please do let us know which option you would like to take.
我百度翻译都没搞懂他是同意了还是没同意？
我理解的只有两个意思，
1，意思是同意了，是想向我确认我想修改的航班
2，意思是没同意，让我重新选择处理方式
英语大神来解答下啊

作者: bennyleo 时间: 2013-7-23 08:54
更改航线不是选择之一所以这一项你被拒绝了
然后提供了以下选择给你
1. 改日期是否成功取决于座位的可用性。往返程的话中间停留的天数必须与原预订一致
2.全额退款到90天有效的cebu账户里面
3.退款到信用卡

作者: dsk 时间: 2013-7-23 08:59
楼上正解

作者: jackyshi 时间: 2013-7-23 10:35
你可以打电话去修改航段的。

作者: wjgj0401 时间: 2013-7-23 17:58

bennyleo 发表于 2013-7-23 08:54
更改航线不是选择之一所以这一项你被拒绝了
然后提供了以下选择给你
1. 改日期是否成功取决于座位的可 ...

哎，果不其然

作者: wjgj0401 时间: 2013-7-23 18:00

jackyshi 发表于 2013-7-23 10:35
你可以打电话去修改航段的。

电话就算了，话费太贵了，还是邮件好了

作者: qianbeiren 时间: 2013-7-24 10:32

bennyleo 发表于 2013-7-23 08:54
更改航线不是选择之一所以这一项你被拒绝了
然后提供了以下选择给你
1. 改日期是否成功取决于座位的可 ...

那是只能改被取消的这一个航班呢？还是涉及到我整个旅程的所有航班都可以跟着改？

作者: bennyleo 时间: 2013-7-24 11:04

qianbeiren 发表于 2013-7-24 10:32
那是只能改被取消的这一个航班呢？还是涉及到我整个旅程的所有航班都可以跟着改？ ...

这个没说你需要进一步沟通

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