Dear Valued Guest,
Greeting from AirAsia.
Regarding the refund of your booking number WYR9PW, please be informed that we need passenger account bank details to process the refund.
Kindly provide proxy letter from passenger or guarantee letter from travel agency for a transfer to third party account.
Bank information required as below :Kindly please provide all details as required below)
1. Bank Holder Name : (from passenger or contact information only)
2. Bank Name :
3. Bank Account Number :
4. Bank Branch :
5. Country of Bank :
6. Swift Code :
7.Bank Sorting Code(optional):
Awaiting for your reply to process the refund. Thank you for your support towards Air Asia.
Regards,
Kohmathi
Refund Support Team (RST)
Air Asia Q
LCC Terminal, Jalan KLIA S3,
Southern Support Zone, KLIA,
64000 Sepang, Selangor Darul Ehsan,
Malaysia
We are pleased to inform you that your refund has been validated and is in progress. This refund process would take thirty (30) business days to be completed. Kindly check your credit card / bank account after the said period.
If you are an AirAsia member, you can view the status of your refund application on our website.
Kindly login via http://www.airasia.com
Look up for the Member Portal -> My Refund Status. Quote your Case Number or Booking Number provided below:
Case Number: ***************
Booking Number: ******
Please be informed that you will need to use your first booking number () for travelling purpose. If you have any pre-booked meals, seat or baggage in the refunded bookings, kindly add the same to your first booking ().