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标题: HOTEL4U给我的退款邮件,看来我也完蛋了! [打印本页]

作者: 我是西藏 时间: 2011-12-30 15:53
标题: HOTEL4U给我的退款邮件,看来我也完蛋了!
Dear , thank you for your email and apologies for the delay in answering your query

We would like to apologise if you were unable to use of the £50 voucher on Christmas day. The offer was withdrawn on Christmas day for two reasons. Firstly it was identified that a large number of customers had made multiple bookings, despite the terms of the offer stating that the offer was limited to 1 booking per customer. Furthermore, it was identified that offer had generated a high level of fraudulent transactions, which if unchecked could have proved detrimental to the hotels4u.com business.
We deeply regret that the actions of some, lead to genuine customers not being able to take advantage of the offer and we are working on a new offer to give you in the New Year.
If you would like to cancel your reservation please email reservations@hotels4u.com and we will issue you with a full refund
Regards

Hotels4u.com team

作者: zuma2004 时间: 2011-12-30 16:18
只订了一间？还是订了很多啊

作者: cancer 时间: 2011-12-30 16:19
这种邮件已经写的很不客气了。
我们自己也该反省反省了。

作者: 我是西藏 时间: 2011-12-30 16:24
只定了2间,其中一间付款成功,但网站界面出现ERROR.!

作者: 我是西藏 时间: 2011-12-30 16:26
只定了2间,其中一间付款成功,但网站界面出现ERROR.!

作者: zuma2004 时间: 2011-12-30 16:28

cancer 发表于 2011-12-30 16:19 static/image/common/back.gif
这种邮件已经写的很不客气了。
我们自己也该反省反省了。

这封信确实写的很不客气，唉~

作者: zuma2004 时间: 2011-12-30 16:28
有那么多被K的，要是这些份额没被占掉，像我们这种一间都没订到的，也能订上个一间就好了

作者: florahill 时间: 2011-12-30 16:41

zuma2004 发表于 2011-12-30 16:28 static/image/common/back.gif
有那么多被K的，要是这些份额没被占掉，像我们这种一间都没订到的，也能订上个一间就好了 ...

是啊，我只要一閒就好了。。。

作者: kara背小包 时间: 2011-12-30 16:45
好吧，那均匀的给每个人一间就很OK了

作者: lhls1221 时间: 2011-12-30 18:34

kara背小包发表于 2011-12-30 16:45 static/image/common/back.gif
好吧，那均匀的给每个人一间就很OK了

你订了这么多，没事吧？

作者: kara背小包 时间: 2011-12-30 23:56
我没订很多啊，就订了两间.....现在还没收到邮件，惶恐ing

作者: 老驴2011 时间: 2011-12-31 08:21
网站的回信，语气中包含了愤怒和恼火。

作者: michell_8209 时间: 2011-12-31 20:08
让他们见识到了中国人的强大

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