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标题: 亚航通知航班改期，请大神帮忙解答几个问题！！感谢感谢 [打印本页]

作者: 蔚蓝海岸 时间: 2013-12-15 17:22
标题: 亚航通知航班改期，请大神帮忙解答几个问题！！感谢感谢

Dear Our Valued Guest,

First and foremost, we would like to take this opportunity to thank you for choosing Indonesia AirAsia.

AirAsia would like to advise that our flight QZ 8396 scheduled to depart from Kuala Lumpur (KUL) to Denpasar (DPS) effective on 03rd February 2014 until 03rd March 2014 is unfortunately has been rescheduled later.

The new departure time is at 22:05 hours and arrived in Denpasar at 01:05 hours (next day) , all in local time.

In order to mitigate the inconveniences caused by the flight rescheduled, AirAsia offers the following recovery options:

1. Move flight (reschedule) on same day based on availability and first-come-first-serve basis;

2. Credit Shell – Cancel the flight and fare value of the flight can be retained in a credit shell with AirAsia for future travel. Credit Shell is valid for 3 month (90 days) from the date of issue;

Should you require further assistance, please do not hesitate to contact us at our support channels listed below:

1. Submit queries through online form at http://www.airasia.com/id/en/e-form.page

2. AirAsia via www.airasia.com/ask

3. Live Chat (available through Ask AirAsia after you login using your AirAsia member ID)

Please disregard this notification if your original flight time within your booking is the same as the timing indicated above

Once again we hope you will accept our sincere apologies for any inconveniences caused, and we will try our best to improve our service continually to meet with your satisfaction.

We are looking forward to welcoming you onboard and provide you a renewed and positive Indonesia Air Asia experience.

Thank you for choosing Indonesia Air Asia.

Pre-Flight

AirAsia Indonesia

英语太一般了，请教几个事情：

1、航班改时间后，如何重新打印机票呢？？

2、我定的原航班坐位是否会变更？？？？

3、原航班价格比现航班价格贵120元左右，我9人，这样就能便宜1000元左右！！想问下，我先退再重新购买可以吗？？会不会有问题？？？？

4、如果退票的话，钱会退回哪里？？我是支付宝支付的！！回支付宝吗？？？？

5、还有亚航退票钱是不是还要在亚航用呢？？？？看有人说只能90天内在亚航内使用，是不是？？？？

谢谢各位了！！！！感谢感谢！！！！

作者: lonelyfish 时间: 2013-12-15 17:32
让你免费改航班，或者退航班。退亚航余额，需在90日使用
你原订单里的航班亚航已经帮你改了。你可以选择如上两个方案

作者: lililihaihui 时间: 2013-12-15 17:35

lonelyfish 发表于 2013-12-15 17:32
让你免费改航班，或者退航班。退亚航余额，需在90日使用
你原订单里的航班亚航已经帮你改了。你可以选择如 ...

正解，建议直接改航班。退了再买，风险大，怕特价票不够，到时就亏大了

作者: 蔚蓝海岸 时间: 2013-12-15 19:36

lonelyfish 发表于 2013-12-15 17:32
让你免费改航班，或者退航班。退亚航余额，需在90日使用
你原订单里的航班亚航已经帮你改了。你可以选择如 ...

请问，我是需要上亚航网站再次操作吗？
该如何操作啊，如果更改航班的时间？谢谢！！

作者: Silence 时间: 2013-12-15 20:21

蔚蓝海岸发表于 2013-12-15 19:36
请问，我是需要上亚航网站再次操作吗？
该如何操作啊，如果更改航班的时间？谢谢！！ ...

直接给亚航客服打电话要求更改即可，并且越早越好。
因为受影响的航班很多，要求更改的人也多。
早点改你能选择的航班也就越多

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