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22#
楼主 |
发表于 2012-3-26 13:21:08
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只看该作者
来自: 江苏苏州
我给他们邮件,a strong complaint,然后回复邮件口气又变了,继续等
Dear Sir/Ma'am,
Thank you for your further correspondence.
We apologize for the delay in the crediting of your member rewards for the Groupon promotion.. Please be assured that your Groupon code Gxxxxxxxxxxx is being verified as well as the date when you registered for the membership using the Groupon link.
We hope to resolve this issue within the next 24 to 48 hours. If you have not received any feedback from us within the given time frame, please notify us immediately. Alternatively, you may call one of our Customer Service Centers listed in the "Customer Service" tab on our web site.
We apologize for any inconvenience caused.
Should you have any further queries, please do not hesitate to contact us.
Kind regards,
April
HotelClub (ABN 85 092 445 442)
Reservations
TEL +61 2 8263 5111
FAX +61 2 9264 0429 |
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