Dear Guest,
We regret to inform you that AirAsia X will be suspending flights from Kuala Lumpur to Mauritius effective 25th March 2017.
We sincerely apologise for the inconvenience caused, and would like to offer you the following service recovery options:
1. Refund: Obtain a full refund of the amount equivalent to your booking ; OR
2. Credit Account: Retain the value of your fare in a credit account for your future travel with AirAsia. The online Credit Account to be redeemed within 180 calendar days from the date of issue ; OR
3. Move flight: Change to an earlier travel date (before suspension) on the same route without additional cost and subject to seat availability
Once you have selected one of the above, kindly contact:
Call Centre - lists of localised assistance (excluding Malaysia and Singapore)
Live Chat (Login to AskAirAsia.com with your member ID)
Please disregard this email if changes have been made.
Should you require any further assistance, kindly submit the online form on our website.
毛球都取消了啊?悲催了 |