请教 Otel.com的退款问题

小三斤

请教 Otel.com网站上，当我输入酒店，查询价格时显示We understand that sometimes plans fall through. We do not charge a change or cancel fee. However, this property imposes the following penalty to its customers that we are required to pass on:
2. No penalty for cancellations up to 17 March 2013 12:00 noon destination time.
3. Cancellations made after 17 March 2013 12:00 noon destination time will be assessed a 1 night room rate.
4. If you do not arrive to the hotel or check out early, you will be liable to full charges.
说明可以提前全款退房的。
但当我点预定，准备付款时却显示This reservation is non refundable and can not be amended or cancelled.
No refund will be made upon cancellation, late check-in, early check out or non arrival. Any extentions for the reservation require a new reservation.
这又说明不能退款了。
这到底能不能退啊？这不是坑爹吗？

小三斤