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沙发
楼主 |
发表于 2012-3-17 11:20:17
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只看该作者
来自: 天津
Thank you for your e-mail.
With reference to your e-mail regarding the difference between the room types, we would like to advise you that as per the terms and conditions, if you book, pay for a qualifying hotel room rate on the HotelClub website, and then find the same room type, in the same hotel, for the same dates, at a lower price on a website other than www.hotelclub.com or www.ratestogo.com online, after taxes and fees, we'll refund the difference.
Please note that it is necessary all the details should be same to claim for low rate guarantee and we are unable to proceed further as the name of the room type is different.
We hope that the information provided has been helpful.
Should you have any further queries, please do not hesitate to contact us. |
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