Dear valued customer, Thank you for choosing Hotel Duo to make a reservation. I’m contacting you in reference to your reservation done on 3rd March. Unfortunately, the system has experienced a technical problem and your reservation was affected by it. For this reason,your booking is not confirmed. If you want to guarantee your reservation, please contact us at email: hotelbooking@hotelduo.czand we will inform you about the new terms and conditions to confirm it. In case we don’t receive any reply in the next 5 days, we will proceed with the cancellation. We apologize for any inconvenience that this may have caused you and we appreciate your understanding. Best regards, Gabriela Zmekova
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