周一晚上发现7.29曼谷飞科伦坡被取消,昨天下午打电话给苏州客服要求退款,今天长沙曼谷、曼谷科伦坡退款已到亚航帐户。
昨天想补一张7.15号马尼拉迪拜,发现又没有航班了。今天邮件宿务,晚上收到回复。话说运气是不是太差了点?
Dear Sir/Ma'am,Good Day! Please be informed that flight 5J7944 MANILA to DUBAI 15July2015 with ETD 1640h was cancelled.
Please be informed that any changes in the booking after the confirmation will be subject to all applicable penalties.
Ø Rebooking – up to 1 month without any charges. For roundtrip flight, same number of days must be followed. Please see our website for your reference of the exact flight details that will fit your schedule Ø Rerouting – up to 1 month of the nearest alternate station without charges. Rerouting of non-disrupted flight is strictly not allowed and transfers will be on passenger's account. Ø Travel fund – without any charges (may use up to 90 days based on the date of creation). (Except for Korea Flights) Ø Full refund – *for bookings made via credit card, the amount shall be credited back to your account minimum of 10 working/banking days.
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