Dear XXX,
Greetings from Agoda.
We are reaching out to you regarding the below hotel room booking you tried to process:
XXX
Due to an unfortunate technical error, the above booking cannot be honored and will be cancelled. In case the amount has been charged, the amount will be reimbursed.
Our Agoda Customer Experience Team is at your service in case you have any questions and / or remarks. You can contact our team via email https://www.agoda.com/info/contact-agoda.html or by phone, our number is + 86 4006 302 838 Please ensure you have your booking ID available when you call. If you prefer to use email, please include your booking ID in the subject line and / or in the email.
For further information on Agoda policies, we also encourage you to check out Agoda’s terms of use at http://www.agoda.com/info/agoda-termsofuse.html.
Please accept our apologies for any inconvenience. We do appreciate your understanding.