travelocity被砍单，大家都来商讨对策！（请大家也查查邮箱）

yjg3023659

太阳1975建议：1、看能否退款；2、如不能，联系航空公司能否改到马上出行

本人小白一枚。最近迷上国外自助游。前天在豆瓣看到travelocity的-200活动。就下手了。之后才知道是盲人专用。。昨天收到3封信。。告知被取消了。第一封是这样的。
We are unable to complete the processing of the reservation you
made on our system, until we can obtain some additional information
from you.
We are open 24 hours a day, 7 days a week. Please call us at
888-872-8356 and give the agent your 12 digit Trip ID 722103627924.

Your reservation has not been ticketed, so please remember
that no fare is guaranteed until it is ticketed.
第二封
Our Revenue Protection Department previously had either contacted you by phone or emailed you requesting that you contact us. Unfortunately we have not heard from you and we have canceled your reservation due to lack of verifiable information.

Should you have any questions, we invite you to contact us at:

Within US: 1-866-488-6333
All Other International Callers: 001-210-253-7294

Our agents are not able to reinstate a canceled reservation; however, we will be happy to explain to you the reason(s) why your transaction was canceled. Please have your Trip ID Trip ID when calling our agents to retrieve your reservation more promptly.
第三封
If you need assistance with your Travelocity reservation, please contact the Customer Service Center and reference Trip ID 722103627924. If you've purchased Additional Services (anything other than flight and hotel), please contact Travelocity for any issues before your trip, but contact the provider once on your trip. There may be a penalty and/or and additional charge for changing a reservation, if your ticket is eligible for changes.

From within the United States:
Tel: 888-872-8356 (24Hrs/7days a week)
Fax: 800-944-0005
Tel (En Espanol): 866-828-3933 (7am-11pm CST)
Tel (TDD/Hearing Impaired): 800-555-7585
From outside the United States:
Tel: 210-521-5871 (24Hrs/7days a week)
Fax: 210-258-2034
第三封是说TotalTrip Price: $66.99
Cancellation penalty - $66.99
__________________________________________
Refund 0.00
我是不是杯具了？要打哪个号码呀。。话费贵不。。。小白伤不起。

pp0pp

楼主订的机票还是酒店？

原大大

你的订单被取消了，退款0，你是订的哪儿到哪儿的？

yjg3023659

MFM-BKK.我知道被取消了。。70刀就白送了吗？
他之前发我二封邮件。一封是说我信息不全。要取消。第二封是说邮件我或电话我。没人收听。问题是我没接到电话。也没收到什么邮件。

yjg3023659

3封信是一小时内收到的。

原大大

yjg3023659 发表于 2012-7-29 18:10
3封信是一小时内收到的。

你信息填好了吗？

rexhsu

被反褥了

原大大

这几封邮件应该是系统自动发的吧。

yjg3023659

基本信息都是好的。就一帐单地址。EMAIL. 电话其它没有了。之前是已经出单了。给泰微笑 发邮件都说预约确认了的。收邮件后订单就没了。泰微笑也查不到了。。