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On 17 May 2017, a number of tickets for Emirates flights originating in Male, Maldives were shown as available for purchase online with a wrong value fare. This was due to an error in the uploading of fares into the online reservation system, whereby the fare was incorrectly filed in the wrong currency. Tickets issued in error during this time were suspended, and corresponding bookings automatically cancelled.
Your booking was one of those affected.
Acting in the best interest of our customers, Emirates has made the decision to honour the fare. Therefore your booking has been reinstated. We will send you the new e-ticket receipt shortly.
If you wish to change the original booking, the original ticket will be refunded and a new ticket at the applicable fare will have to be issued.
If you have decided not to continue with your flight and have already paid for the booking, you can avail of a full refund of the fare and taxes paid. You can live chat with us if you have any query via www.emirates.com/livechat
We apologise for the inconvenience this may have caused, and would like to assure you that Emirates remains committed to providing our customers with excellent service and a strong value-for-money proposition.
Thank you for choosing Emirates.
Kind regards
The Emirates Team |
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发表于 2017-5-25 19:47:53
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发表于 2017-5-25 19:54:23
