IHG有点太不厚道了！欺骗的行为！

林公子

8号时候match邮件用希尔顿0分金卡，网站很快给了我platinum，当下预定当晚三间铜锣湾皇冠假日，消费近2000刀，回来后今天问积分什么时候到账，竟然看到我的级别降为club！查邮箱竟然发来这封信！马上骂回去！有点太不要脸了吧！骗我消费后，马上降级！






Jasmin Leyson,

I expressed surprise and anger you.When I consume, and ye gave me Platinum .I did not get the points before you cancel Platinum.I do not think this is the correct practice of such a big company.
I consumed at Crowne Plaza Hong Kong Causeway Bay for nearly $ 2000, I think I have the ability to become your platinum, but I was very disappointed with your behavior.This is a deception.
Same conditions Hilton gave me a gold card,Accor gave me Platinum Card, obviously they wise than you.

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At 2012-12-11 10:47:09,"+Priority Club Service Center" <[url=mailtoriorityClub@ihg.com]PriorityClub@ihg.com[/url]> wrote:
- 隐藏引用文字 -

Dear Mr. ------

Thank you for contacting Priority Club Rewards regarding your account. We appreciate the opportunity to assist you.

Before we can match your elite status, we must verify the status and your frequent hotel stay details through your latest account statement with Hilton Honors. Based on the screenshot, we confirmed that the status was not acquired through frequent stays; as such, we regret to inform you that we can not proceed with your request. Should, however, you have other hotel programs wherein you have stayed frequently and acquired elite status, please send us a copy of the account statement.

Once again, thank you for taking the time to contact us as we value your patronage. Should you require further assistance, please feel free to contact the Priority Club Service Center again.

Sincerely,

Jasmin Leyson
Account Manager
Priority Club Rewards
IHG

Phone:
Most countries: +63 2 857 8788 (toll charges apply)
AU: 02 9935 8362 (toll charges apply)
China & Hong Kong: +86 (0)20 3419 8282 (toll charges apply)
Japan: 03 5767 9325 (toll charges apply)
Korea: +63 2 857 8778 (toll charges apply)
Fax: +63 2 857 8787 (toll charges apply)
Email: priorityclubAPAC@ihg.com
www.priorityclub.com

wwokwin

他家是这样的毫毛有风险

lucaiyi

听说IHG很强势，封号没商量

自由的野火

IHG还玩？
不怕死啊。。。。。

czhim1

IHG开始收紧升级白金....还想单纯去match到?

yumennn

说实话， 用没有入住的gold去match确实不好弄。。。。

林公子

yumennn 发表于 2012-12-11 15:11 static/image/common/back.gif
说实话， 用没有入住的gold去match确实不好弄。。。。

丫的都给我升了，今天给我降了！升的时候我在香港消费2k刀，结完帐就给我降了！有点太不要脸了！

vancrusoe

楼主你的英文写作实在是。。。。。

rexhsu

太可恶了

自由的野火

林公子 发表于 2012-12-11 16:44 static/image/common/back.gif
丫的都给我升了，今天给我降了！升的时候我在香港消费2k刀，结完帐就给我降了！有点太不要脸了！ ...

这个做法符合IHG一贯不要脸的风格