本帖最后由 假装特有钱 于 2013-4-15 19:47 编辑
Thank you for contacting Hotwire Customer Care regarding your Hot Rate booking of a hotel in Chiang Mai with a check-in date of May 27, 2013, Hotwire itinerary xxxxx(这里是我的订单号). I understand you would like to get an email with confirmation details for this booking. I regret the inconvenience and complexity of the situation.
Lei Tan, it appears that there was a system error during the booking process. Our records indicate that the transaction was not processed and there was no actual charge for this booking.
You may want to check your PayPal? account to make sure there is no charge. Then you will want to search and book your hotel again. Again, I regret the difficulties you have experienced with this process.
If we can be of further assistance, please feel free to reply to this email or call us directly at 1-866-HOTWIRE (468-9473). Outside North America you can call +1-417-520-1680. Thank you for choosing Hotwire; our flights, car rentals, and hotels are backed by a Low Price Guarantee allowing you to Take More Trips.
用谷歌翻译了一下,是不是意思就是我的订单没有成功。那我付出的钱怎么办呢?
我有了订单号,而且他们也通过订单号找到我当时的出行日期和订的房间,怎么还没成功呢。够死了。
谁有多余的5月27号的,转给我一间吧。
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