|
|
最近Melia，points.com转分转里程，我也参与其中。
由于个人比较懒，里程只刷了1800+的UA，这个账户还是4月份就已经注册并且刷到8250分的melia。
结果，正如大家知道，由于T&C问题，UA账号被封掉了。
呜呜呜，这个可是我唯一的UA账号啊！上面累积了我RGN bug票飞来的里程啊！！！
以后再也不要再因为这种小毛毛，因小失大了！！！
下面是事情经过和邮件，给各位参考：
5月31日从points.com转分到UA
6月1日1800+miles到UA账号
6月14日晚发现UA账号被封，给UA电话：客服说我的账号被close了，让我给安全部门写邮件
当晚写邮件给UA——时间上是中国6月15日的凌晨了。
6月15日早上，收到UA邮件，告知我扣除了points.com和backstage的分，然后解封我的账号；不需要我提供任何个人信息如护照扫描件等
尝试登陆UA，成功
申诉邮箱地址：mpcompliance@united.com
申诉邮件，大家如需要可以作为模板（俺英文一般，别笑哈）：
Dear Madam or Sir
I am XXX.
My MileagePlus account number: TM7XXX RAN XXX, ranXXX9@hotmail.com
However , I found that I could not log in my accout.
And I called MileagePlus call center just now, the staff told me something happened to my account and my account has been closed.
I do not know what happen to my account.
Maybe you can help me to check and re-open my account, thank you very much.
MileagePlus is my favorite programs. I always earn miles to MileagePlus account while I travelled to Africa by ET airline and so on.
Looking forward to your reply.
Thank you so much!
XXX
UA回复：
Dear XXX
Thank you for your inquiry. . Your account was closed due to your fraudulent deposit of miles from points.com on May 31st. There are also some questionable backstage bonuses in your account. . The invalid deposits have been removed and your account is now opened. . I would suggest that in the future you be extremely cautious to read the terms and conditions of any non-flight promotions in which you may choose to participate. Any future invalid deposits may result in the permanent closure of your account and forfeiture of the balance.
Regards,
Larry Laidig
|
|
发表于 2013-6-15 16:33:31
QQ好友和群
QQ空间
腾讯微博
腾讯朋友
微信
收藏
分享
支持
反对
分享到新浪微博
楼主
