本帖最后由 Ddonie 于 2013-3-29 10:13 编辑
Payment A non-refundable ‘Service Fee’ per guest must be collected at the point of reserving the seats (refer to service fee list above for amount payable). For bookings made via Group Desk, only credit card payment shall be accepted. AG/BSP/TT/Bank Transfer is optional for deposit/full payment Guest Name List 乘客清单
Full name list including passport/ NRIC details to be submitted at least 7 days before standard time of departure (STD). (From TBA to Name A) 飞行前7天必须提供完整清单(姓名 护照)
You are allowed only once to substitute the passenger named (Name A) in the confirmed booking with another passenger name (Name B) as per Name Change SOP subject to a payment of a change fee as provided in the fee schedule and the following terms: 可以修改一次 再修改就要付款
a. Request is made outside of forty hours (48) hours prior to the scheduled flight departure time 飞行前48小时内不能再修改名单
b. Original as well as the substituted passengers. Identities are authenticated. Passport copy of both origin & new name to be submitted.
c. First sector is not utilized by the original guest and/or for single sectors the original guest has not checked in for the flight checkin后不能改名
Flight Change Beyond 2 weeks of STD – flight change is allowed with immediate payment of applicable change fees and fare difference. 飞行前2周前是可以更改航班 但是需要支付差额
Within 2 weeks of STD – flight change is strictly prohibited. 飞行前2周不可以更改航班
After departure of first segment – flight changes to the return segment is permitted (beyond 48 hours of STD) with immediate payment of applicable change fees and fare difference. Re-Routing Re-routing is strictly not allowed. 航线不可更改,只能改航班也就是同一出发目的地的航班的飞行时间
Divide PNR Divide PNR is only allowed if flight change is required and that it complies with the flight change terms and conditions. Changes must be made immediately upon division. Note: Failure to comply with any of the terms and conditions will result in immediate cancellation of the booking/s. - Fare quoted may change from time to time subject to seat availability - For Reservation, kindly call our group team at 603 8775 4399 (Monday to Friday / 0900-1800, closed on Saturday to Sunday & Public Holiday) Note: 有些机场要交离境税是不包含在机票里的
*Kindly note that some airport taxes are collected by the Airport Authority before flight departure from airport (i.e. airport tax for these countries are not included in total AirAsia fare amount). Some of these countries include:
- Indonesia
- Cambodia
- Philippines
- Brunei
- Myanmar Best Regards, AirAsia Group Desk Team LCC Terminal, Jalan KLIA S3, Southern Support Zone, KLIA, 64000 Sepang, Selangor Darul Ehsan,Malaysia Tel: +603 8660 4399/+603 8775 4399 Fax: +603 8775 1796 Working hours : Monday to Friday, 09:00 - 18:00 GMT +8 Closed on every Saturday, Sunday & Public Holidays |