11日购买的HC券，20楼更新：有一个账户已经自动激活。

SaintGear

今天早上给他们的客服谢了封信，大概意思就是已经收到第一封密码邮件，但是到现在仍然未激活，希望让他们的客服人员帮助手动激活。下午收到了以下邮件。

Dear Jing,

Thank you for your e-mail.

With reference to your e-mail enquiring to access your member account, please be advised that your account has not been created yet, therefore, we request you to wait for another 36 hours, as our customer care will manually create an account for you and will allocate USD 80 to your member account.

Alternatively, you can send a copy of your Groupon voucher along with your registered first and last name at the time of purchasing the Groupon deal, so that we can double check it in our record.

Thank you for your co-operation and patience in this matter.

Should you have any further queries, please do not hesitate to contact us.

Kind Regards,

Nancy

大概意思就是账户现在还没有建立，请继续等待36小时，我们会手动为你建立一个账户，并且里面有80刀。另外，你可以把 groupon给的pdf和注册姓名以及购买时间发给我们，以便我们能够检查。

总而言之一句话，接着等吧。反正30刀羊毛也薅不上了，大家都别着急了。

C.C嘻嘻

从48小时现在又推到36小时 再等 等到蛋碎

我是西藏

可怜的人啊

妖瞳

那是不是发给他们pdf这样快一些呢，几千个团购不至于这么忙吧

妖瞳

请问发到哪个邮箱啊

kissme

还有木有谱啊。这帮可恶的家伙

地铁如风

耐心等待哦亲

SaintGear

妖瞳 发表于 2012-3-18 18:18 static/image/common/back.gif
请问发到哪个邮箱啊

可以发一封包含那些信息的邮件到 customer_service@hotelclub.com

妖瞳

SaintGear 发表于 2012-3-18 18:32 static/image/common/back.gif
可以发一封包含那些信息的邮件到

谢了~~~~~~~~~~~~~~

小福神

也耐心等吧、、、、、、