菲鹰回信了，帮我看看这写的是什么意思啊

leaf20080808

昨天半夜，0:31分，定了一家三口的票，往返，根据手机短信显示全部刷成功了

今天早上订菲鹰的机票，4个大人，机票和税是1868P，然后service fee每人112
点了订购之后，手机短信显示1868P和3个112P刷成功了，也就是说一个112没刷过去

当时我没看到，然后接着定了回程
回程是1804P，service fee每人112，都刷成功了

上午来单位，发现有5封email，
第一封第二封email是0:30左右，2个一家三口的行程单，一往一返，我分开订的，全部都是confirmed状态
第三封email，cancel的email时间是0:45分   如下:

Dear Airphilexpress Guest:

Thank you for booking your flight with us!

Your transaction was immediately processed according to the airline’s credit card payment policy. Unfortunately, the credit card used to book your flight was rejected in our system.

In view thereof, we would like to inform you that your transaction was invalidated and we were constrained to cancel you ticket.

Thank you very much for your understanding.

Sincerely yours,

Airphilexpress 1

第四封第五封email是4个大人的行程单。全部都是confirmed状态


问题1：
我给银行打电话，银行说失败的时间是8:15分，也就是早上的订单，这一点和手机短信显示一致。
但是cancel的email是0：45分发出的
问题2：现在所有的行程单都是confirmed状态。。那这个cancel的email是怎么回事。有了行程单是不是意味着我可以登记？就怕万一我拿着行程单，到时候不让我登机就麻烦大了。
问题3：银行说我没法主动给菲鹰再付112P，除非菲鹰的网站request。。这112P我怎么付？
问题4：菲鹰会不会在随后的日子里发email告诉我具体cancel的内容，比如cancel哪个人的哪一程？


菲鹰回信如下：

Dear ValuedPatron,

Further toyour email endorsed to us by our Treasury Department, your online bookingtransaction was processed under the credit card payment policy of AirphilExpress.  However, we regret that the credit card used to book theflight was not recognized by the system.

Please beadvised that the credit card payment transaction is voided and any floatingcharges will be cleared approximately 15-30 banking days. The ticket/sissued was/were, likewise, cancelled.  May we clarify that all creditcard transactions with our online booking facility are still subject to reviewand final confirmation of the company's policies and procedures,notwithstanding the electronic ticket issuance.  For further querieson the credit card, please coordinate with your credit card issuingbank.  We can only hope for your understanding on the matter.

Nonetheless,you may still avail your reservations by using cash payment or an alternativecredit card by visiting any of our Ticket Offices.

这是不是等于什么都没说啊。。

redream

我觉得行程单上是确认的状态了问题不大的。。。。

lsnake

112p有人也出现过没付成功的，但不影响你登机，相当于你省了112p

而且你全部行程都是confirm，不用怕，就算菲鹰最后告诉你有一单不成功你也可以和他搞一搞

leaf20080808

我已经给菲鹰回信了，就怕它现在什么都不说，登机的时候出问题，回头它还会说我给你发过email了

orange1019

还会有这种事？

华华609

楼主节约了112P耶

leaf20080808

大家帮我看看上面菲鹰回信说的是什么啊

stella

里面提到如果付款不成功，预定会被取消的。保险点，你还是跟银行确认一下，有没有扣款了。不怕一万，就怕万一啊。

花不香

没问题的，国内银行问题

我也是这样，最后2笔便利费银行卡住了，但机票是确认了

leaf20080808

stella 发表于 2012-3-28 17:23
里面提到如果付款不成功，预定会被取消的。保险点，你还是跟银行确认一下，有没有扣款了。不怕一万，就怕万 ...

我今天给银行打电话了，银行说已经扣款了（根据菲鹰说的cancel的订单号），账单目前显示不出来，他们系统显示是扣款了
但是另一笔中的一个112没扣款成功。但是菲鹰也没说要cancel那个
而且目前菲鹰系统中显示都是confirmed