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宿雾改了我的上海-马尼拉的航班,来回各变动了半个小时,本想修改我的出游时间提前半个月,发邮件过去,回复挺快,但不肯给我改,邮件原文如下:还有其他办法吗
Hi Mr. Chen,
We regret any inconvenience this may have caused you.
Upon reviewing your record, change is less than 1 hr. Please note that we can not accommodate moving your flights if changes is within this range. Guest is expected to be at the airport in time for check-in.
Again, with much sincerity, we apologize for the inconvenience and we do hope that you will allow us another opportunity to be of better service to you again.
Regards,
Shane
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