本帖最后由 roybb 于 2016-2-6 10:38 编辑
卡里波延误6小时 下一班回澳门赶不上了。地面客服没有权限改飞香港,下一班飞澳门要2月2日。问有什么解决方法吗
2/6
现在我在申请后续退款。现在手头有 亚航当天发的卡里博-马尼拉航班推迟邮件,以及航班的延误证明。这样能退回多少? 后续马尼拉澳门航段能退吗?
We regret to inform you that flight Z2-301 which is scheduled to depart from Kalibo to Manila, 30 January 2016 at 12:40PM (1240H) has been re-Timed due to operational requirements.
YOUR NEW FLIGHT DETAILS:
Flight number Z2-301
Depart 03:45PM (1545H), local time
Arrive 04:50PM (1650H), local time
Otherwise, you may choose one of following service recovery option:
1. One time free move flight within 30 days from original flight date
2. Convert fare amount to credit shell valid for 90 days
3. Refund bank to bank
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