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最近Melia,points.com转分转里程,我也参与其中。
由于个人比较懒,里程只刷了1800+的UA,这个账户还是4月份就已经注册并且刷到8250分的melia。
结果,正如大家知道,由于T&C问题,UA账号被封掉了。
呜呜呜,这个可是我唯一的UA账号啊!上面累积了我RGN bug票飞来的里程啊!!!
以后再也不要再因为这种小毛毛,因小失大了!!!
下面是事情经过和邮件,给各位参考:
5月31日从points.com转分到UA
6月1日1800+miles到UA账号
6月14日晚发现UA账号被封,给UA电话:客服说我的账号被close了,让我给安全部门写邮件
当晚写邮件给UA——时间上是中国6月15日的凌晨了。
6月15日早上,收到UA邮件,告知我扣除了points.com和backstage的分,然后解封我的账号;不需要我提供任何个人信息如护照扫描件等
尝试登陆UA,成功
申诉邮箱地址:mpcompliance@united.com
申诉邮件,大家如需要可以作为模板(俺英文一般,别笑哈):
Dear Madam or Sir
I am XXX.
My MileagePlus account number: TM7XXX RAN XXX, ranXXX9@hotmail.com
However , I found that I could not log in my accout.
And I called MileagePlus call center just now, the staff told me something happened to my account and my account has been closed.
I do not know what happen to my account.
Maybe you can help me to check and re-open my account, thank you very much.
MileagePlus is my favorite programs. I always earn miles to MileagePlus account while I travelled to Africa by ET airline and so on.
Looking forward to your reply.
Thank you so much!
XXX
UA回复:
Dear XXX
Thank you for your inquiry. . Your account was closed due to your fraudulent deposit of miles from points.com on May 31st. There are also some questionable backstage bonuses in your account. . The invalid deposits have been removed and your account is now opened. . I would suggest that in the future you be extremely cautious to read the terms and conditions of any non-flight promotions in which you may choose to participate. Any future invalid deposits may result in the permanent closure of your account and forfeiture of the balance.
Regards,
Larry Laidig
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