Dearest Valued Guest, Philippines’ AirAsia has always taken great care when implementing any flight changes that may inconvenience you, our valued guest. Unfortunately, we have to suspend services between Clark and Singapore effective 1st August 2013 due to commercial considerations. We sincerely apologise for the inconvenience this flight suspension may cause you and we would like to offer you the following options: · One-time transfer, at no extra cost, to an AirAsia flight on the same route on or before July 31st, 2013 (subject to availability) • One-time re-routing to any Philippines’ AirAsia flight within 30 days of the original flight date, subject to airport-specific taxes and surcharges (subject to availability) • Conversion of the value of the total fare to an online credit shell with a validity of 180 days • Full refund Please call us at +632.742.2742 and a customer services representative will be ready to assist you. You may also use our eForm through:http://www.airasia.com/my/en/e-form.page. We thank you in advance for your understanding and continued support. Sincerely, Philippines’ AirAsia
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