今天下午接到60321719800的长途电话,打了约10分钟,对方说XJ Roast Chicken with Sticky Rice在D7上不提供,然后说换其他的,我一开始还想,亚航的服务这么好的,结果选好之后,告诉我,要付人民币77,一听差点晕倒。 我一再重复,你不提供,就应该给我换,对方说他们没有免费的,也不给换。最后以信号不好为由,要求对方给我发邮件。几分钟之后,收到如下邮件。就一客盒饭,至于打10分钟长途电话吗,真是吃饱了太空了。以后亚航的毛,坚决一撸到底,绝对不客气(这次每个行程只撸了一份饭)。
Greetings from AirAsia X As we spoke just now,please be informed that we dont serve XJ Roast Chicken with Sticky Rice as this is not available on AirAsia D7 and your booking number XXXXXX from PVG-KUL and KUL-PVG as well. This meals can only provided for guest whom want to travel to Thailand only and due to system error,it accidentally guest had provided this meals without any charges provided. Therefore ,we can assist to add meals as long as 24 hours before the flight however please be informed that charges apply for meals that guest want to select. Please take note that there isn't any free meals offered and guest have to pay for it. Hope this clarify Should you have further enquiries please feel free to call us at http://www.airasia.com/my/en/contact-us/call-centre.page
Best Regards
Jag
AUS Support (AirAsia X)
AirAsia Berhad
LCC Terminal, Jalan KLIA S3,
Southern Support Zone, KLIA,
64000 Sepang, Selangor Darul Ehsan,
Malaysia
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