气死了，我就是为了这个才去的甲米，亚航的机票都订好了。关键我原来订酒店的信用卡已经销卡换新了，这个退款怎么办啊
Kindly be informed that due to an unforeseen circumstance, out of AMOMA.com control, your reservation has become unavailable.
One of our supplier who was guaranteeing for this booking made an official announcement informing that it was put into voluntary administration (bankruptcy).
We have struggled to reinstate the booking, however without success, as all the bookings made via the huge wholesaler Transhotel were rejected by the hotels with no possibility on our end to take over.
As a consequence, we kindly ask you to provide us with a valid telephone number where you are reachable in order to discuss the details of your reservation.
Without an answer from your side, applying the terms and conditions of the website and due to this force majeur situation, we shall release the full refund for your booking.
Please confirm the receipt of the email so that we can establish the new steps accordingly.
We thank you for your understating and we apologize for any inconvenience this situation might have caused you.
For any further information we remain at your entire disposal.
Best regards,
Steve.
Amoma.com Customer Service Representative |
发表于 2014-10-23 20:53:25
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