11日购买的HC券，20楼更新：有一个账户已经自动激活。

SaintGear

今天早上给他们的客服谢了封信，大概意思就是已经收到第一封密码邮件，但是到现在仍然未激活，希望让他们的客服人员帮助手动激活。下午收到了以下邮件。

Dear Jing,

Thank you for your e-mail.

With reference to your e-mail enquiring to access your member account, please be advised that your account has not been created yet, therefore, we request you to wait for another 36 hours, as our customer care will manually create an account for you and will allocate USD 80 to your member account.

Alternatively, you can send a copy of your Groupon voucher along with your registered first and last name at the time of purchasing the Groupon deal, so that we can double check it in our record.

Thank you for your co-operation and patience in this matter.

Should you have any further queries, please do not hesitate to contact us.

Kind Regards,

Nancy

大概意思就是账户现在还没有建立，请继续等待36小时，我们会手动为你建立一个账户，并且里面有80刀。另外，你可以把 groupon给的pdf和注册姓名以及购买时间发给我们，以便我们能够检查。

总而言之一句话，接着等吧。反正30刀羊毛也薅不上了，大家都别着急了。

SaintGear

最新消息：我在11号一共买了4张券，其中有一个账户当时groupon显示付款不成功。我就没在意。一直以为只团到了3张。 结果前天上groupon发现那个账户也收到pdf了。于是赶紧上网去注册。隔天收到了第一封邮件。今天收到了第二封邮件。账户已经激活，里面有80刀。 一切正常，没打电话没写邮件。

另外三个当时付款正常的账户反到还没有激活。难道是因祸得福.......

mossimos

没有激活。。。注册得比较慢。。。反正不急着订房。。慢慢吧

SaintGear

Dear Customer Service

I bought your voucher on Gorupon.co.uk few days ago. After i received the registered mail with password, I have registered in your website. But my account still can not be activated now. Please help me to manually activate the account. My account registered E-mail is:XXXXXXXX

Thanks & Regards

XXXXX

这是我写给他们客服的mail

loreaye

SaintGear 发表于 2012-3-19 13:44 static/image/common/back.gif
原文是啥？我给他们发的邮件么？

是的，你发过去的询问邮件

SaintGear

饭妈晕了 发表于 2012-3-19 12:50 static/image/common/back.gif
楼主我要email地址和原文。。。

原文是啥？我给他们发的邮件么？

loreaye

饭妈晕了 发表于 2012-3-19 12:50 static/image/common/back.gif
楼主我要email地址和原文。。。

LZ给个原文参考吧

华华609

都耐心的等待吧

小文

继续没收到的。。。

fxyfeng

又过了半天，还要等多久呀