总部回复邮件了 说15.1前预订的劲赏不算任务！！！

天津--什果冰

任务完成快6周了 一直没有更新 中午给4848打个电话 说我是15.1前预订的不算任务 我说我电话咨询过的 他们说给我2000积分作为补偿 我没同意又说给我5000积分作为补偿 我还是没同意 说让上级领导回复我 结果我收到了这个邮件
大家看看是不是说不算任务了 给我5000积分
Warm greetings from IHG Rewards Club!

We received your request in escalating your case and I have reviewed it as one of the IHG Rewards Club Supervisors.

Foremost, I apologize for any misinformation given to you regarding Set your Sights particularly with the 'Book Directly with IHG' tailored offer.

As previously clarified by our Chinese representative, the tailored offer requires that the booking and the stay should be made and completed within the validity of the Set your Sights offer which is from 01 January 2015 - 30 April 2015. As the stay in question were booked prior, we regret that it will not be counted towards the completion of the 'Book Directly with IHG' tailored offer.

In an effort to resolve this issue, we are willing to post 5,000 points to your account as the previous offered compensation. However, please note that we remain firm in not counting the stay booked prior to Set your Sights towards your tailored offer. Please be reminded that you have until the end of April to complete this offer.  We apologize for any inconvenience this may cause.

If you find this term amenable, please respond to this email so I can deposit the points to your account.

爱爱范儿

已经更新了。。。安心了~~不用找客服了。。

lunwah

一般要多久 50000 分才到帐

gchn

太狠了，那元旦刷房的估计都危险了，谁会当天订当天住啊

已然/jd未知

我1月1号住的好像是算的啊

爱爱范儿

糊啦啦 发表于 2015-2-12 13:35
总部前两天给我回的邮件说可以算的啊，让我把所有的任务做完再打电话人工计算 ...

一样之前总部也说算的。。也是打算2.14日刷完，过了年再去问！

但是我的确也收到了5K分。。不知道是不是补偿

糊啦啦

总部前两天给我回的邮件说可以算的啊，让我把所有的任务做完再打电话人工计算

just_ice

这现在还可以刷的吧？

liran8294

天津--什果冰 发表于 2015-2-12 09:27
我给客服打电话问我的怎么一直不更新 他告诉我的 说因为我是15.1前预订的 我说我打电话问过了 他说给我补 ...

我也打电话申请了无数次了 ，没说给我赔偿 就说让我等总部回复 何年何月不知道

四↘不爱

那完蛋了。我又得找那个潘小姐打架去了