买之前没注意看,HOTELCLUB上薄荷的酒店基本没的,发邮件到高朋要求退款,现在回复来了,大概意思不是他们的问题,基本不能退款,说让我把它送人,晕死,继续发邮件和他们扯去。回复如下
Thank you for your e-mail!
Our refund policy is usually very generous, but does not cover cases where a Groupon is not used with no fault to the business. We understand that sometimes extreme circumstances arise due to emergencies, and we can often work something out in those situations. But if you purchased a Groupon and then later decide that you do not want to use it because you changed your mind, we suggest that you give it to someone you think may enjoy it.
A Groupon can easily become a gift -- you simply give it to your friend and they can use it.
I hope this helps to further clarify things and if you have any further questions, let me know!
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