SOS！请大家帮忙 cheaptickets 不可取消订单定错的问题

wwokwin

刚刚，手残记错的到达吉隆坡的时间，在cheaptickets  订了机场的TUNE。结果发现日期提前了一天，订单好显示不能取消和更改。请问cheaptickets 有处理相关问题的邮箱没？我翻了网站取只有电话。呜呜！！！怎么办？大家说说有什么好方法没？

wwokwin

小豆宝贝 发表于 2016-5-1 07:35
00 886 800-666-437，亲，他们有台湾电话，虽然付费，但是中文沟通无障碍，在中国大陆打这个 ...

晕！这个是预定电话，不负责处理案件的

cdygg

wwokwin 发表于 2016-5-3 10:27
Thank you for contacting CheapTickets regarding your hotel concern.We apologize for the inconvenie ...

额......不太清楚了，之前这样是成功了的，两个邮箱都试试看~

wwokwin

cdygg 发表于 2016-4-30 23:00
Dear cheaptickets

my CheapTickets booking number is*****. i have a nonrefundable two-bedrooms rese ...

Thank you for contacting CheapTickets regarding your hotel concern.We apologize for the inconvenience this has caused you.We are unable to process your request via email.For any change request, please call us at 1-800-445-9444 for outside US and Canada at 1-312-279-7778.Thank you for choosing CheapTickets.回话说不受理，什么情况

wwokwin

小豆宝贝 发表于 2016-5-1 07:35
00 886 800-666-437，亲，他们有台湾电话，虽然付费，但是中文沟通无障碍，在中国大陆打这个 ...

这个号你打得吗？没人接啊

chatherineyoyo

skype免费打美国电话，转supervisor

小豆宝贝

00 886 800-666-437，亲，他们有台湾电话，虽然付费，但是中文沟通无障碍，在中国大陆打这个

wwokwin

cdygg 发表于 2016-4-30 23:00
Dear cheaptickets

my CheapTickets booking number is*****. i have a nonrefundable two-bedrooms rese ...

谢谢 发邮件 沟通试一下

cdygg

Dear cheaptickets

my CheapTickets booking number is*****. i have a nonrefundable two-bedrooms reservation for ***** from *****.but the airline change my schedule and i have to leave Melbourne to Cairns on *****.
And you could care about my other two reservations on cheaptickets staying at Melbourne from ***** (CheapTickets booking number:*****) and staying at Cairns from ***** (CheapTickets booking number: *****). furthermore, i have the same hotel ***** staying at Melbourne and the policy is free cancellation so that i have a mistake thought that there is the same reservation policy when i reserved this hotel again

can you help me to have a conversation with hotel to cancel my reservation and refund 132.74 dollar to me?

那时候写的，希望能对你有所帮助~

wwokwin

cdygg 发表于 2016-4-30 22:54
成功取消了，这个邮箱发过去的，他们回复给我是这个，你可以先试试前面一个，大概隔了几天才回复的 ...

沟通 过程中有什么技巧没？