IBIS 888促销邮件询问回复了，没看懂……

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那个活动我已开始订了2间房间各1晚上，后来知道只能订1晚，我就主动取消了一晚，并发了个邮件确认。原文如下

Dear ibis Manager：
I have read the last email form your hotel.
Please note that I have booked only one night & one room,and I am extremely sure that my booking is correspond with your 888 free rooms activities rules.
My booking number is XXXX. Please confirm my booking, and sent me email about the booking details as soon as possible.
For other booking, I have been made to cancel.
We look forward to your reply.
Very thanks.
然后IBIS回复了，如下
Dear Hafiz,
Please follow up on this reservation urgently.
Thank you.
Kind regards,

以上的回复，不会是让我确认230马币的价格吧！~囧啊

花猪舞

我跟楼主情况一样.拿楼主这封信当模板也发了一个.但好像客服没看懂,还说只有一晚免费.后来我写了封干脆的,收到了回复


Hello, thank you for your reply:


My order is a room for one night. Other rooms in order, I have taken the initiative to cancel. I hope to receive final confirmation.

Order Number: xxxxx  wu  2013.2.19


Thank you!

收到回复


Dear Mrs Wu,



Thank you for your prompt reply. With regards to your email, I am pleased to forward you confirmation letter.



Should you have any further clarification please do not hesitate to contact us. Looking forward to see you.



Best regards,



Marina

Reservation  

Ibis Styles Kuala Lumpur

Fraser Business Park

greenzizi

哈哈哈，群众的力量是巨大的。。。

花猪舞

我也主动取消了多余的房间。用楼主的模板发信给客服哈哈

jackyshi

哎，也是个悲剧啊 ，不过比jetsetter肯定要靠谱点

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tristauu 发表于 2012-10-24 10:58 static/image/common/back.gif
你可以发邮件给另外那个地址追问情况嘛。。。

那个地址就是大家相传的客服地址……早就发过了……

tristauu

43178714 发表于 2012-10-24 09:09 static/image/common/back.gif
我看了下 还真是……的！~之后的邮件发我的 抄送给其他邮件地址……不过我还是没收到确认订单……囧啊 ...

你可以发邮件给另外那个地址追问情况嘛。。。

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tristauu 发表于 2012-10-23 10:09 static/image/common/back.gif
应该是发给Hafiz让他关注下你的订单，然后顺便抄送给你表示已经让别人去做了。LZ看看收件人地址里面除了你 ...

我看了下 还真是……的！~之后的邮件发我的 抄送给其他邮件地址……不过我还是没收到确认订单……囧啊

tristauu

应该是发给Hafiz让他关注下你的订单，然后顺便抄送给你表示已经让别人去做了。LZ看看收件人地址里面除了你还有别人么。。。如果只有LZ，那就是他漏了那个Hafiz= =

alextth

楼主,你发哪个邮箱的?